1. Service Payment Processing:

• All payments processed through Stripe for TMS Web Design + Development services, including web development and SEO, are subject to the terms outlined in the client's contract.
• Clients will receive a payment confirmation email upon successful transaction.
• All prices are displayed in USD ($) for clarity.

2. Service Fulfillment:

• Project timelines, deliverables, and milestones are defined in each client's contract.
• Any modifications or delays will be communicated directly to the client.
• Services provided (e.g., web development, SEO, website maintenance) are based on the individual contract agreement.

3. Subscription and Ongoing Services:

• Any recurring or ongoing services (e.g., website maintenance, SEO campaigns, hosting) will follow the terms specified in the client’s contract.
• Clients can manage or cancel recurring services according to their contract terms.

4. Refund and Cancellation Policy:

• Refund eligibility, cancellations, and any applicable fees are governed by the specific terms outlined in the client’s contract.
• Due to the nature of services provided, refunds may not be available once work has commenced.
• Clients should refer to their contract for details regarding refunds and termination policies.

5. Chargebacks and Disputes:

• Clients are encouraged to reach out to support before initiating any dispute with Stripe or with their bank.
• Unauthorized chargebacks may result in service suspension as per contract terms.

6. Customer Support:

• Clients can contact us via hello@tmsweb.net for assistance.