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Fulfillment Policy

1. Service Payment Processing:

  • All payments processed through Stripe for TMS Web Design + Development services, including web development and SEO, are subject to the terms outlined in the client's contract.
  • Clients will receive a payment confirmation email upon successful transaction.
  • All prices are displayed in USD ($) for clarity.


2. Service Fulfillment:

  • Project timelines, deliverables, and milestones are defined in each client's contract.
  • Any modifications or delays will be communicated directly to the client.
  • Services provided (e.g., web development, SEO, website maintenance) are based on the individual contract agreement.


3. Subscription and Ongoing Services:

  • Any recurring or ongoing services (e.g., website maintenance, SEO campaigns, hosting) will follow the terms specified in the client’s contract.
  • Clients can manage or cancel recurring services according to their contract terms.


4. Refund and Cancellation Policy:

  • Refund eligibility, cancellations, and any applicable fees are governed by the specific terms outlined in the client’s contract.
  • Due to the nature of services provided, refunds may not be available once work has commenced.
  • Clients should refer to their contract for details regarding refunds and termination policies.


5. Chargebacks and Disputes:

  • Clients are encouraged to reach out to support before initiating any dispute with Stripe or with their bank.
  • Unauthorized chargebacks may result in service suspension as per contract terms.


6. Customer Support:

  • Clients can contact us via hello@tmsweb.net for assistance.
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New Orleans, LA 70170

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6554 Florida Blvd Ste #110,
Baton Rouge, LA 70806
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